Employers
Director / senior manager of operations, systems, or technology. Salesforce and contact-center depth, HIPAA/PCI context, and a record of workforce scale and cost reduction.
Professional home
25+ years running operations and systems. Now building the controls around autonomous agents.
I have scaled contact-center and IT organizations, cut real expense, and moved companies through messy platform change. Independently I now design isolation, grants, and receipts for multi-agent systems on Linux — work you can inspect, not a pitch deck.
Consulting, fractional leadership, systems/process work, automation, and senior employment conversations. No fake customers. No invented revenue.
Who this site is for
Consulting clients
Fractional operations or technology leadership, process redesign, platform migration, and automation that has to survive a real operating floor — not a demo.
Technical peers
Public, testable agent-governance work: Company OS on GitHub, a live second company at Packet Press, and honest limits (it is not a process jail).
Selected numbers
From employment history. These are not claims about current product revenue.
80 → 1,000+Workforce scale, ITM Marketing
$4.8MRevenue from contract negotiations, ITM
$200k / $100kExpense reductions, Enactus and ITM IT
30 daysOn-site to fully remote transition, ITM
Flagship project
Company OS is the public proof of current engineering: isolation, scoped authority, and an approval trail for self-hosted agents.
Company OS — authority layer, not another chatbot kit
Agents can already act. Company OS decides whether they are allowed to — ALLOW, HOLD, or DENY — with receipts after the fact. Docker remains the process jail. This layer is who may act, on one Linux host, for more than one company.
Public repository · Case study · bash scripts/docker_eval.sh
Selected work
Money Hunter
Autonomous revenue and work orchestration on a single host: workers, qualifications, dashboards, and safeguards. Architecture and lessons — not a revenue claim.
Packet Press
A second, distinctly different company on the same platform as Money Hunter: civic briefs from already-public records. Live at packetpress.thecriners.com.
How to work together
I take conversations that have a real operating problem — not “add AI” as a slogan.
- Fractional or interim operations / technology leadership
- Systems and process consulting (CRM, RCM, EDI/ERA, contact-center platforms)
- Automation and careful AI implementation, including agent isolation and grants
- Senior employment where the job is to run and change the system, not just advise